• Handle lawsuits, arbitrations, and pre-litigation matters on behalf of Penn Mutual and HTK • Collaborate with outside counsel on litigation strategy and tactics • Manage outside counsel in securities regulatory enforcement matters • Manage discovery processes, including subpoenas and document management • Prepare for trial or arbitration, including witness preparation • Advise internal stakeholders on litigation, risk management, and claims • Identify and mitigate legal risks • Participate in settlement negotiations • Coordinate, direct, and conduct reviews and investigations for Penn Mutual and HTK • Respond to, manage, and investigate some customer complaints • Develop and enhance internal procedures for complaint investigations • Communicate investigation outcomes to leaders • Perform root cause analysis and recommend policy/procedure changes • Advise business leaders on compliance/regulatory changes and trends • Maintain the Anti-Fraud Plan for Penn Mutual and affiliates • Manage state insurance department examinations and regulatory inquiries • Oversee SEC, FINRA, and state securities/insurance department examinations • Investigate and resolve employment-related disputes in conjunction with HR • Develop and deliver training programs on legal topics • Partner with HR, business leaders, and Law Department lawyers on employment issues