• Lead enablement for strategic partners • Coordinate communication across partner teams (sales, ops, and Figure’s internal team) • Create and manage partner-specific workflows, materials, and updates • Track usage and performance; identify gaps and drive increased volume • Support and troubleshoot the partner application lifecycle; recover stalled deals • Escalate issues and coordinate resolutions with internal Figure teams • Pull reports, analyze trends, and deliver insights to partner leadership • Maintain clean documentation, notes, and communication in Salesforce • Handle partner questions, feedback, and follow-ups with clarity and professionalism