Vero Networks
Vero Fiber Networks specializes in building and operating dedicated fiber networks for K-12 educators, data centers, wireless infrastructure, and open-access network customers. Our mission is to bridge the digital divide by delivering the most advanced and reliable networks.
NOC Engineer – Tier III
Location
United States
Posted
25 days ago
Salary
Not specified
Bachelor Degree8 yrs expEnglishPython
Job Description
• Monitor and manage multi-vendor network environments, ensuring high availability of fiber and IP transport services.
• Lead triage and advanced troubleshooting of complex network events, identifying root causes and driving quick resolution.
• Coordinate escalations with internal engineering, field operations, and external vendors.
• Manage network fault isolation, configuration, and maintenance of routers, switches, and optical systems.
• Conduct proactive network performance analysis, capacity planning, and optimization.
• Provide Tier III technical support to internal teams: mentor Tier I/II NOC personnel.
• Oversee change management, upgrades, and maintenance windows to minimize service impact.
• Maintain detailed documentation, runbooks, and process improvements for network operations.
• Ensure SLA adherence, service availability, and MTTR targets are consistently achieved.
Job Requirements
- 8–10+ years in network operations, engineering, or telecommunications, with proven experience in NOC or ISP environments.
- Deep expertise in IP networking (BGP, OSPF, MPLS, VLANs, VPNs, QoS) and fiber transport systems (DWDM, CWDM, Ethernet).
- Hands-on experience with: Juniper (Junos), Cisco, and MikroTik platforms.
- Calix XGS-PON and access/aggregation network management systems.
- Fixed wireless and LTE platforms such as Cambium, Telrad, or similar.
- Advanced diagnostic, analytical, and scripting abilities (Python, shell, or equivalent a plus).
- Strong understanding of network monitoring, alerting, and telemetry tools.
- Proven ability to lead technical response during major incidents and guide NOC teams through resolution.
- Bachelor’s degree in computer science, IT, or equivalent experience preferred.
Benefits
- This position has no travel requirements.
- Must be authorized to work in the United States.
- This is a staff position.
- This is a Nonexempt position.
- This is a Full-Time position.
- The schedule is based on company requirements for the role, Monday through Friday with occasional weekend availability as needed.
