• Design and deploy multi-agent workflows using Copilot Studio, LangChain, and Databricks Agent Bricks • Implement retrieval-augmented generation (RAG) pipelines using Delta Lake, Unity Catalog, and Databricks Vector Search • Build custom Copilot connectors and plugins (Graph APIs, Power Automate actions) to expose governed Delta data in Teams, Outlook, and Power BI • Architect pipelines that connect transactional, inventory, and ERP feeds into real-time copilots with <2s response targets • Orchestrate workflows across Microsoft Fabric, Dynamics 365, and Databricks Lakehouse (Bronze/Silver/Gold layers) • Manage agent lifecycle using MLflow 3.0 for experiment tracking, prompt registry, evaluation, and tracing • Enforce governance guardrails: Unity Catalog (row/column-level security, lineage, audit logging), Microsoft Purview (DLP, sensitivity labels), and responsible AI practices (guardrails, human-in-loop) • Monitor production agents for reliability, latency, token cost, effectiveness, usage, and safety • Fine-tune foundation models (GPT-4o, GPT-5, Claude Opus, DBRX) for retail domain tasks • Experiment with advanced multi-agent orchestration patterns, chain-of-thought optimization, and semantic indexing • Continuously evaluate and integrate new features from Microsoft and Databricks platforms • Evaluate adoption of agentic experiences, partnering with sales & channel marketing to maximize benefit and utilization • Mentor and coach your analytics peers in ways that will accelerate the deployment of agents and the analytics outcomes we desire.