• This role will be expected to do the following tasks and take on additional tasks as needed: **(25%) Research and QA:** - Drive fast-paced, complex research projects through thoughtful planning, organization and delegation - Design and lead training on quality assurance (QA) processes - Identify inefficiencies in research workflows and implement process improvements - Use tools like SQL, web scrapers, internal data platforms and Google Sheets to extract, clean, and upload data - Troubleshoot data issues, resolve flags, and share learnings to enhance data quality and the end user experience **(20%) Cross-Team Collaboration:** - Regularly propose and surface process improvement ideas in relation to existing data collection in the form of user stories and acceptance criteria to communicate effectively with data and engineering - Proactively communicate about long term needs from the research teams as it relates to research needs, deadlines, capacity and scope of coverage - Own collaborative relationships with other teams including Product, Sales etc. - Work with Product teams to create more effective and increasingly automated tools to conduct research - Contribute to the process of scoping requirements, developing new features and providing feedback on designs **(20%) Project Ownership ** - Be fully responsible for several major research verticals (i.e. candidate research, office holders, early voting etc.) and direct work on these projects to multiple team members - Be accountable for multiple research projects through direct reports; provide operational support as needed - Independently develop project checkpoints, milestones, and dashboards for assessing and communicating progress to the broader team - Proactively communicate progress towards major deadlines; uphold high standards of data quality, accuracy and robustness - Translate complex processes into user-friendly, step-by-step guides or trainings - Scope out new research projects, while considering variables such as timeline, scope, staffing etc. **(35%) Management and Leadership Responsibilities** - Foster a culture of feedback and continuous improvement within the research team and wider contract researcher community - Provide specific, constructive feedback to colleague(s) when work is not yet meeting expectations - Offer strategic talent recommendations based on researcher performance; - Train junior members of the team in translating a complex process into a user-friendly, step- by-step guide - Help shape a positive, motivated, and entrepreneurial team culture - Manage, mentor or supervise several junior team members - Ensure that various teamwide administrative responsibilities including researcher payment, staffing, goal-setting and capacity planning are completed effectively