• Define and execute the VRM product roadmap based on customer needs, market trends, and business goals. • Translate strategy into actionable requirements and partner closely with engineering, UX, and customer-facing teams. • Engage directly with customers to understand their challenges and validate solutions. • Drive launches, adoption, and success metrics in partnership with marketing and sales. • Serve as the internal voice of the customer and subject-matter expert on third-party risk management. • Continuously analyze competitive and industry trends to inform roadmap decisions.