• Maintain and optimize AWS EC2 and EKS clusters to ensure high availability and performance. • Lead the troubleshooting of production outages, providing timely resolution and root cause analysis. • Engage with development teams to address questions, provide support, and share best practices for deployment and operations. • Effectively communicate with Directors and other stakeholders, providing updates on cluster status, incidents, and ongoing improvements. • Implement and improve CI/CD pipelines using Jenkins and GitHub Actions to streamline deployment processes. • Create and maintain comprehensive documentation for systems, processes, and troubleshooting guides.