• Plays a critical role within the Global Indirect Procurement (GIP) Operations & Governance organization • Governs and maintains the suite of procurement content assets • Partners with sourcing, operations, category management, technology, and leadership teams • Builds and owns the content management strategy • Establishes and maintains content governance standards, templates, writing guidelines, and visual design frameworks • Oversees version control, review workflows, and archival processes • Conducts periodic content quality audits • Serves as custodian of procurement content across multiple platforms • Develops and maintains process maps, workflow diagrams, and visual guides for procurement processes • Builds and owns the content management strategy • Leads the curation and publish of knowledge articles per content strategy standards • Supports content localization, customization, and translation workflows as needed • Develops and publishes messages for changes and announcements from GIP triggered by operational team needs • Structures knowledge articles and documentation in formats optimized for procurement chatbots and AI tools • Participates in experience testing to ensure GIP content renders as expected from AI • Performs other duties as assigned