• Lead delivery of large-scale digital initiatives across UX, content, engineering, and platform implementation • Manage multiple concurrent projects and workstreams, balancing priorities and maintaining steady delivery across teams • Serve as the primary client point of contact and strategic partner, supporting decision-making and guiding discussions around options, risks, and priorities • Translate business goals and requirements into structured plans, roadmaps, and decision frameworks • Manage CMS-focused builds—like Drupal and WordPress—including configuration planning, content migration workflows, and coordination with engineering • Oversee QA processes: test plans, acceptance criteria, issue triage, and release readiness • Facilitate internal and client meetings and workshops, like sprint planning, kickoffs and reviews, and stakeholder alignment sessions • Identify opportunities within projects to improve efficiency, streamline workflows, and support smoother delivery • Support resource planning, including assembling and adjusting project teams based on capacity and required skills • Maintain organized project documentation across Jira, Confluence, and Google Workspace • Contribute to pre-sales efforts by supporting proposals, scopes, schedules, and delivery models • Contribute to strengthening the PM practice by refining internal processes, coordination methods, and delivery standards across the agency.