• MTSS Implementation Leadership: Conduct needs assessments with districts to identify gaps across Tier 1, 2, and 3 systems and practices. • Develop comprehensive implementation plans grounded in improvement and implementation science. • Provide consultative services—including coaching, case consultation, and structured implementation supports—to help districts improve student outcomes. • Represent CharacterStrong in webinars, demos, sales calls, presentations, and district engagements (6–8 days of on-site service delivery per month). • Needs Assessment and Program Implementation: Conduct thorough assessments to identify the specific needs of students and educators at different intervention levels. • Work closely with schools, community mental health agencies, and families to implement intervention programs, providing guidance and support to ensure successful integration into existing curricula. • Professional Learning, Training, and Travel: Develop and deliver engaging professional development, training content, and educator resources. • Facilitate case consultation sessions, workshops, and virtual learning experiences for Tier 1–3 supports. • Gather feedback and evaluate training effectiveness to improve PD offerings. • This role requires significant travel (50% of the job) to deliver on-site professional development, covering all 50 U.S. states, U.S. territories, and Canada. • Product & Content Innovation Lead the design and development of intervention materials and resources for CharacterStrong program offerings such as certifications, train-the-trainer, custom professional learning with relation to MTSS, PBIS, implementation science, and restorative practices. • Conduct discovery research for new product opportunities and guide innovations from concept to prototype to Go-To-Market. • Collaborate with curriculum developers, educators, researchers, and product teams to ensure all resources are high-impact, evidence-based, and aligned with MTSS best practices. • Make data-driven recommendations for content and program improvements. • Leadership & Team Management Provide direct leadership, coaching, and ongoing development to members of the Implementation and MTSS Innovation team. • Establish clear goals, workflows, and expectations that promote excellence, ownership, and cross-functional collaboration. • Support team members in delivering high-quality professional learning, district consultation, and implementation supports. • Foster a strengths-based, feedback-rich culture grounded in CharacterStrong’s values of kindness, excellence, and problem-solving. • Ensure the team stays aligned to organizational priorities, meets project timelines, and consistently improves the effectiveness and reliability of our MTSS implementation supports. • Collaborate with internal leaders across Product, Research, Professional Learning, and Customer Success to ensure the team’s work is tightly integrated and operationally smooth. • Partnerships, Outreach & Advocacy Build strong relationships and develop revenue-generating partnerships with districts, educators, and community organizations. • Write and support proposals, RFP responses, and service agreements related to MTSS implementation. • Senior Director of MTSS Advocate for whole-child, multi-tiered systems of support through workshops, conferences, and community engagements. • Elevate district success stories to showcase the impact of CharacterStrong’s tools and services.