Vanta is the leading trust management platform that helps simplify & centralize security for organizations of all sizes.
Program Manager, Upmarket Education
Location
United States
Posted
34 days ago
Salary
$153K - $180K / year
Job Description
Job Requirements
- 5–6+ years of experience in Upmarket Customer Education, and/or Customer Success, Enablement, or Training
- Experience working in a SaaS environment, ideally with technical or compliance-driven products.
- Proven track record of owning complex, strategic initiatives and driving measurable outcomes independently.
- Strong program management skills, able to structure ambiguity into clear plans and deliverables.
- Excellent written and verbal communication skills, with the ability to explain complex topics clearly.
- Executive presence and comfort leading high-stakes conversations with senior customer stakeholders.
- Ability to balance customer empathy with business and scalability considerations.
- Comfortable presenting, facilitating live sessions, and fielding unscripted questions.
- Nice to have: Background in technical training, compliance, or risk-related domains.
- Experience building education programs from scratch or significantly scaling an existing one.
- Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact
Benefits
- 100% covered medical, dental, and vision benefits with dependents coverage
- 16 weeks fully-paid parental Leave for all new parents
- Health & wellness and remote workplace stipends
- Family planning benefits
- 401(k) matching
- Flexible work hours and location
- Open PTO policy
- 11 paid holidays in the US
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