• Lead the technical and scientific onboarding process for new clients, ensuring a smooth transition onto the Tempus Data Ecosystem and analytical platform. • Engage with clients (primarily researchers and scientists) to deeply understand their specific scientific hypotheses and questions (e.g., biomarker discovery, target identification, clinical trial design). • Translate client scientific needs into actionable steps on the Tempus analytical platform. This includes designing workflows, structuring queries, and guiding the analysis of complex datasets (genomic, clinical, imaging). • Identify and implement technological solutions and workflow improvements to make the client experience on the platform as easy, efficient, and intuitive as possible. • Act as the voice of the client, collaborating closely with Tempus Product, Engineering, and Data Science teams to prioritize features and resolve technical challenges. • Create high-quality technical documentation, tutorials, and training materials for clients on platform features and best practices for scientific analysis.