• Owning the end-to-end design process: from exploratory research to wireframes, prototypes, usability testing, and polished high-fidelity designs. • Driving deep customer and product understanding through short-form research (customer interviews/surveys, edge case mapping, journey reviews, competitor benchmarking). • Collaborating closely with product managers, engineers, and stakeholders to define problems, align on outcomes, and craft thoughtful and intuitive solutions. • Supporting large product initiatives such as major product launches and optimizations of existing customer journey flows (whether complete revamps or smaller-scale A/B tests). • Using our existing design system to ship consistent, scalable UI while contributing to its ongoing evolution. • Participating in team rituals such as weekly design reviews, retros, product unite meetings, and daily cross-functional standups. • Communicating design decisions clearly, telling the story behind your work, and bringing others along with you—including exec-level stakeholders. • Balancing speed and quality by iterating quickly, working with ambiguity, and refining based on input. • Bringing a perspective of continuous improvement—whether in our processes, tooling, or how we collaborate as a team.