Concord Academy Memphis

A place for students with learning differences to belong and succeed!

Director of Professional Services

DirectorDirectorFull TimeRemoteLeadTeam 11-50H1B No SponsorCompany Site LinkedIn

Location

Washington

Posted

103 days ago

Salary

$185K - $200K / year

Seniority

Lead

Bachelor Degree7 yrs expEnglish

Job Description

• Responsible for the strategic and operational leadership of our Client Implementation and Professional Services teams. • Drive the successful execution of client projects. • Foster cross-functional collaboration. • Ensure our customers—especially in the healthcare sector—realize maximum value from our solutions.

Job Requirements

Bachelor’s degree in Business, Computer Science, Engineering, Health Informatics, or a related field required.
Master’s degree (MBA, MHA, or related) is a plus.
Minimum 7 years of progressive experience in Professional Services, Client Implementation, or related functions within the SaaS, healthcare technology, or enterprise software industry.
At least 7 years in a senior leadership role, collaborating with cross-functional teams, including direct management of senior professionals.
Significant experience working in large-scale EHR deployment projects and healthcare IT integrations for hospitals, health systems, or large provider/payor organizations.
Demonstrated expertise with healthcare interoperability standards (e.g., HL7, FHIR, Direct, X12) and regulatory requirements (e.g., HIPAA).
Proven track record of building and scaling high-performing teams in a fast-paced, growth-oriented environment.

Benefits

401K plan w/ 6% company match (vests immediately)
Flex-Time off + sick time
10 company holidays
Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost).
For employees + dependents, Concord covers 60% of premiums.
Voluntary insurance options: Pet insurance, Employee Life and AD&D, Spousal Life and AD&D, Child Life and AD&D
Paid Parental Leave program
Free unlimited ORCA card (Seattle area residents)
Employee Rewards and Recognition through NectarHR
Unlimited access to Udemy for Business