• Manage Social Security Eligibility and Trust Accounting staff, including direct supervision of individuals and overall leadership of team activities and outcomes. • Direct supervision of team members including weekly check-ins, providing direction and feedback, and performance management • Ensure team’s compliance with federal and state laws, regulations, and policies. • Monitor performance measurements for team activities to help ensure that team meets all contractual responsibilities • Use critical thinking and data analysis tools (e.g., Excel, Power BI) to respond to DCF and PCG management requests. • Proactively pursue continuous improvement to increase compliance, value, accuracy, and efficiency of the team’s work. • Maintain and update Standard Operating Procedures and training materials for team functions. • Develop and maintain a robust quality assurance process for all activities, data and reports developed for DCF and for PCG management. • Lead client meetings and trainings in a variety of settings. • Maintain positive working relationship with clients, federal partners, colleagues, and team members. • Collaborate with PCG staff on other teams, fostering an environment of information sharing and mutual support across teams. • Maintain up-to-date knowledge of federal and state laws and policies. • Lead/participate in state and federal audits and reviews