Dandy

Helping dentists achieve more by making the entire lab process digital — and effortless.

Senior Manager, Onboarding Strategy – Operations

OperationsOperationsFull TimeRemoteTeam 501-1,000Since 2020H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

102 days ago

Salary

$138.5K - $167.9K / year

Bachelor Degree8 yrs expEnglishCmsEnablement TechnologiesLms

Job Description

• Oversee global training operations, including scheduling, session readiness, and multi-market scaling to reduce friction and accelerate speed to first order. • Lead high-priority, cross-functional programs such as international launches, pre-training ops optimization, and enablement initiatives. • Analyze operational and training metrics to identify gaps and recommend improvements that drive faster activation and training effectiveness. • Ensure training content drives desired behaviors and outcomes; maintain governance, quality, and global-readiness standards. • Map, optimize, and standardize workflows, SOPs, and repeatable systems to support consistent global execution. • Collaborate with Sales, BizSys, RevOps, Product, and other stakeholders to ensure operational readiness and seamless customer onboarding.

Job Requirements

  • 8+ years in Strategy & Operations, Business Operations, or Management Consulting role, preferably within a Customer Experience (CX) or Customer Success (CS) organization in a high-growth technology environment.
  • Proven ability to design and operationalize scalable systems that improve efficiency, reduce friction, and enable global teams.
  • Track record managing complex, cross-functional programs from conception to flawless execution.
  • Experience managing and scaling teams, with ability to mentor and develop operational and enablement staff.
  • Data-driven: experience defining KPIs, analyzing metrics, and making recommendations to improve training, content, or operational outcomes.
  • Exceptional communication skills: able to simplify complex concepts, influence stakeholders, and drive alignment across teams.
  • Strong operational and analytical thinking; skilled at process design, improvement, and standardization.
  • Comfortable in fast-paced, ambiguous environments, balancing multiple priorities.

Benefits

  • healthcare
  • dental
  • mental health support
  • parental planning resources
  • retirement savings options
  • generous paid time off

Related Categories

Related Job Pages

More Operations Jobs

Senior Design Operations Manager

Vanta

Vanta is the leading trust management platform that helps simplify & centralize security for organizations of all sizes.

Operations102 days ago
Full TimeRemoteTeam 201-500Since 2018H1B Sponsor

Senior Design Operations Manager ensuring operational efficiency for Vanta's design team

United States
$192K - $226K / year

Operations Coordinator

Templar Shield

Let's Work Together! Working with Experienced Professionals can all make the difference!

Operations102 days ago
Full TimeRemoteTeam 51-200Since 2013H1B Sponsor

Operations Coordinator providing high-level administrative support to the CEO

Cyber SecurityServiceNow
United States
Full TimeRemoteTeam 201-500H1B No Sponsor

Sales Operations Administrator supporting Catalis Dental Lab Partners

ERPSQLTableau
United States
$55K / year

Senior Data Scientist – Operations

RD Station

To empower the heroes and scale-ups that grow the economy

Operations103 days ago
Full TimeRemoteTeam 1,001-5,000Since 2011H1B Sponsor

Senior Data Scientist developing AI/ML solutions at RD Station

BigQueryCloudGoogle Cloud PlatformPythonPyTorchScikit-LearnTensorflow
United States