• Own and improve the reliability, availability, and performance of production systems while defining and operationalizing SLIs/SLOs and error budgets. • Design and implement autonomous and semi-autonomous AI agents for monitoring distributed systems and applications. Build agents capable of consuming multi-source observability data (metrics, logs, traces, etc.). • Participate in and help lead an on-call rotation, serving as an escalation point for major incidents and facilitating blameless postmortems. • Build automated workflows to eliminate manual work and design/maintain Infrastructure-as-Code with Terraform. • Improve metrics, logs, traces, and alerting using tools like Datadog or Prometheus to reduce noise and increase signal. • Partner with application teams to implement reliability best practices and mentor junior engineers to foster a culture of knowledge sharing.