• Lead end-to-end delivery of complex enterprise and AI-enabled projects, including scoping, planning, timeline creation, and cross-functional coordination. • Drive partner-facing meetings with clear agendas, structured discussions, and strong follow-through to ensure decisions and next steps are well defined. • Maintain alignment across stakeholders by reviewing team output, tracking delivery progress, and producing concise status updates for leadership. • Facilitate internal prioritization by translating partner needs into clear requirements and partnering with product and engineering on tradeoff decisions. • Collaborate across Product, Design, Engineering, QA, Marketing, Operations and Customer Success to resolve cross-functional issues and ensure delivery of cohesive, impactful product experiences. • Plan and execute software releases, including runbook reviews, partner communication, coordination of release activities, and validation steps. • Partner with the Enterprise Support team by tracking client/user issues, escalating urgency when needed, and driving timely resolution. • Design and implement delivery frameworks, processes, and playbooks that scale across multiple partners and product lines. • Document best practices and lessons learned to improve delivery quality, consistency, and efficiency over time.