Hometap helps homeowners get more from homeownership — and life — by allowing them to access their equity, debt free.

Senior Product Manager

Product ManagerProduct ManagerFull TimeRemoteTeam 51-200Since 2017H1B SponsorCompany Site LinkedIn

Location

Massachusetts

Posted

104 days ago

Salary

$160K - $175K / year

Bachelor Degree4 yrs expEnglishTableau

Job Description

• Act as the product owner for the homeowner- and staff-facing experience and workflows required to apply for and originate licensed financial products • Leverage qualitative and quantitative homeowner research to uncover pain points and areas of opportunity • Collaborate with Engineering and Design to conceptualize and deliver new features for applying homeowners • Collaborate with Legal and Compliance to translate legal and regulatory requirements into operational workflows • Iterate on our homeowner experience, with an eye towards customer satisfaction and compliance • Ensure compliance with Fair Lending laws, including ECOA and FHA, enable partnerships and data transfers using MISMO standards • Test and scale incrementally with data analysis, A/B testing, phased rollouts, and user research • Build and maintain dashboards to track KPIs, analyze user behavior, and surface actionable insights regularly • Communicate insights and recommendations to key stakeholders across the organization, including senior leadership

Job Requirements

4+ years of product management experience with direct experience with a regulated consumer financial company, mortgage experience preferred
Familiarity with licensed lending operations, including the Truth-in-Lending Act, Equal Credit Opportunity Act, Fair Credit Reporting Act, Home Mortgage Disclosure Act, and UDAAP
Bonus: Familiarity with state and federal lending examinations and supporting regulatory reporting requirements
Excellent written and verbal communication skills, with the ability to influence cross-functional teams and executive stakeholders
Customer-focused mindset with the ability to translate user needs into growth opportunities
Business acumen to prioritize and advocate for work that balances conversion, efficiency, and investment decision quality
Strong analytical skills and comfort working with data to make informed decisions; experience with tools like Heap, Tableau, or similar platforms a plus
Self-awareness and time management skills to balance multiple projects at once and know when to ask for help