• Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle. • Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions. • Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders. • Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor. • Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap. • Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability. • Mentor junior team members, foster technical excellence, and share industry best practices across the SE team. • Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies. • Respond to RFPs, and manage technical environments to support enterprise sales motions. • Translate complex client requirements into scalable, sustainable, and technically sound solutions. • Represent LaunchDarkly at industry events and customer engagements through travel as needed.