Granicus
Empowering a Modern Digital Government.
Site Reliability Engineer
DevOps EngineerDevOps EngineerFull TimeRemoteTeam 501-1,000Since 1999H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
102 days ago
Salary
$64K - $85K / year
Bachelor Degree4 yrs expEnglishAWSAzureCloudPythonRubySQL
Job Description
• Provide production support on a shift according to the team on-call roster.
• Work on the customer and internal engineering/implementation team raised tickets.
• Continuously monitor the health and performance of our services, systems, and infrastructure.
• Respond to alerts and incidents promptly to ensure high availability.
• Develop and maintain automation scripts and tools to streamline operations.
• Assist in troubleshooting and resolving incidents, performing root cause analysis.
• Participate in the design and implementation of system improvements.
• Work closely with software engineers to understand application requirements.
• Create and maintain documentation for processes, procedures, and troubleshooting guides.
• Assist in capacity planning activities to anticipate future needs.
• Implement and adhere to security best practices to protect our systems and data.
Job Requirements
- Minimum Four years experience in a SRE, Devops and Production support
- Good understanding of networking and cloud services (Azure preferred, AWS, Google Cloud).
- Experience with scripting languages such as Powershell, Python, Bash, or Ruby.
- Strong understanding of SQL databases and ability to read and write SQL.
- Experience with monitoring and logging tools (e.g., Elastic), version control systems (e.g., Git), and CI/CD pipelines.
- Strong analytical and problem-solving skills with a proactive approach to identifying and addressing issues.
- Excellent verbal and written communication skills, with the ability to work effectively in a team environment.
- Eagerness to learn new technologies and improve existing skills.
- Openness to receiving feedback and applying it to improve performance.
Benefits
- Flexible Time Off – Take the time you need to rest, recharge, and live your life.
- Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
- Work From Home Reimbursement – Support a productive home office environment.
- Multiple Health Plan Options – Including a 100% employer-paid plan.
- Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
- Fitness Reimbursement Program – Stay active, your way.
- On-Demand Mental Health Support – Access to Headspace and other wellness tools.
- Paid Parental Leave – For both birthing and non-birthing parents.
- Traditional & Roth 401(k) – With a generous company match.
- Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
- Online Learning Platforms – Fuel your professional development.
- Competitive Salary & Bonuses – Your contributions are valued and rewarded.
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