• Collaborate with clients and internal teams to gather, analyze and prioritize business requirements. • Conduct discovery sessions to understand current processes, architectures and flows. • Perform gap analysis between client needs and FIS standard solutions. • Prepare clear, detailed functional documentation for development, operations and management teams. • Ensure deliverables meet quality standards and client expectations. • Work closely with developers to define efficient integrations between systems. • Support certification processes and alignment of flows with payment networks.