• Responsible for medium to complex application administration for fleet management, output management and scanning software solutions • Establishes and maintains a thorough knowledge of the client's networking environment • Maintains up-to-date knowledge of all solutions deployed within the client's environment • Responsible for regular application administration for fleet management, output management and scanning software solutions • Assists client and Canon's Account Team to test and implement hardware/software solutions in client network environment • Alerts Canon team of potential impact to timeline immediately • Performs all technical support and issue resolution activities • Communicates chronic technology issues with Client, Canon Account Team • Trains Canon site-personnel on pre-defined trouble-shooting and remediation strategies • Ensures technical deadlines are met, works with project team to manage customer expectations • Leads technical projects, chairs technical meetings, and ensures project success through project management