Swickard Auto Group

We want to be the favorite of our employees, customers and manufacturing partners.

Warranty Claims Administrator

Claims SpecialistClaims SpecialistFull TimeRemoteMid LevelTeam 1,001-5,000Since 2014H1B No SponsorCompany Site LinkedIn

Location

Nevada

Posted

108 days ago

Salary

$80K - $100K / year

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

• Claims Processing: Book, close, and transmit repair orders using Reynolds & Reynolds software. • Utilize multiple Mercedes-Benz software programs to process claims, review labor times, and analyze related documents. • Knowledge Maintenance: Stay informed about claims developments, coverage standards, and updates to manufacturer policy. • Participate in manufacturer webinars and internal reviews. • Documentation and Reporting: Reconciling Warranty Receivables Schedules using provided Accounting tools. • Accurately document all claim activities in the management system. • Provide regular claim status reports and review trends with management team.

Job Requirements

2+ years of Mercedes-Benz Warranty Administration experience required.
Strong problem-solving skills with the ability to "Think outside the box" when necessary.
Education: High school diploma or GED required; technical training or a bachelor’s degree is a plus.
Experience navigating Service and Warranty functions within NetStar and EVA.
Reynolds and Reynolds Ignite experience is a plus.
Strong understanding of automotive technology and diagnostics.
Exceptional verbal and written communication abilities.
Proficiency in Microsoft Office and claims management software.
Excellent organizational skills and attention to detail.

Benefits

Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
Positive Culture - Be part of a supportive and collaborative team.
Growth Opportunities - Opportunities for continued personal and professional growth.
Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.