• Answers multiple phone calls, schedules patient appointments & verifies patients insurance & enters in the patient’s information into the eClinical Works database. • Greets patients by answering multiple phone lines for all of the satellite locations. • Identifies patients by asking for date of birth &/or name in the computer system and updates established accounts. • Verifies insurance eligibility, financial status and assigns correct payer type. • Maintains confidentiality of personal and financial information and follows HIPAA regulations. • Schedules ‘New’ & ‘Established’ patient appointments for all locations. • Calls ‘NO SHOW’ appointments to reschedule & makes appropriate notations in the eClinical Works Database. • Documents patient records using proper English grammar, spelling, and syntax.