Templar Shield

Let's Work Together! Working with Experienced Professionals can all make the difference!

ServiceNow AI Developer – IT/OT SecOps, Now Assist, VR, SIR, TI, SPC

ServiceNowServiceNowFull TimeRemoteTeam 51-200Since 2013H1B SponsorCompany SiteLinkedIn

Location

Texas

Posted

105 days ago

Salary

Not specified

3 yrs expEnglishCyber SecurityJava ScriptPythonService NowSplunk

Job Description

• The ServiceNow Agentic AI Developer (SecOps) designs, builds, and deploys AI-driven automations across the ServiceNow SecOps suite: Security Incident Response (SIR) Vulnerability Response (VR) Threat Intelligence (TI) Security Posture Control (SPC) OT Security Incident Response & Risk Workflows • You will create agentic workflows that perform intelligent triage, automated enrichment, natural-language incident summarization, dynamic remediation guidance, and AI-driven correlation across IT and OT environments. • This is a hands-on development role involving scripting, prompt engineering, orchestration logic, integration development, and security domain knowledge. • Build Now Assist experiences for SecOps modules—AI-generated incident summaries, enrichment narratives, vulnerability prioritization recommendations, remediation instructions, and posture evaluation. • Implement multi-agent patterns: - Retrieval agents for evidence collection - Orchestration agents for triage and decision routing - Evaluator agents for accuracy, quality, and confidence checks - Task agents for automated assignments and follow-through. • Configure LLM-backed prompts, guardrails, vector search logic, and agent coordination. • Customize and extend SIR, VR, TI, and SPC to support advanced security workflows. • Build logic for automatic correlations between incidents, vulnerabilities, TI indicators, OT telemetry, and risk conditions. • Create dashboards, workspace UI enhancements, and automated flows for SOC and OT teams. • Build or extend integrations with SIEM, SOAR, EDR/XDR, vulnerability scanners, OT monitoring platforms, asset-discovery tools, and threat-intelligence feeds. • Develop Glide scripts, Script Includes, Flow Designer actions, and IntegrationHub spokes. • Ensure execution speed, reliability, and operational safety of all automations. • Embed auditability, explainability, output-evaluation logic, and human-override patterns. • Document prompts, agent configurations, and decision trees for transparency.

Job Requirements

  • 3 - 6 years of ServiceNow development experience in SecOps, IRM, or custom apps.
  • Strong JavaScript development skills (Script Includes, GlideRecord, GlideAjax, business rules, etc.).
  • Hands-on experience with at least two SecOps modules: SIR, VR, TI, SPC.
  • Familiarity with Now Assist, LLM APIs, GenAI patterns, vector search, or AI orchestration frameworks.
  • Experience integrating ServiceNow with security tools such as Splunk, QRadar, Sentinel, CrowdStrike, Tenable, Qualys, Rapid7, Claroty, Nozomi, or other OT security tools.
  • Ability to design and build workflow automations with Flow Designer and IntegrationHub.
  • Knowledge of security operations fundamentals—incident response, threat intel, triage, vuln management, MITRE ATT&CK, zero trust, or OT/ICS security.
  • Preferred / Nice-to-Have
  • Experience with OT/ICS protocols, SCADA systems, historian logs, or industrial cybersecurity tools.
  • ServiceNow certifications: CSA, CAD - CIS-SecOps, CIS-SIR, CIS-VR
  • Understanding of NIST 800-53, NIST 800-82, CIS Controls, NERC CIP, TSA pipeline/aviation, ISO 27001, or ISO 62443.
  • Experience with machine-learning pipelines, Python, or API-driven data engineering.
  • Experience building retrieval-augmented generation (RAG) or multi-agent systems.

Benefits

  • Competitive compensation + performance bonus
  • Fully remote, flexible work environment
  • Employer-paid health, dental, vision, and life insurance
  • 401(k) with company match
  • Dedicated ServiceNow + cybersecurity + AI training and certification budget
  • Cutting-edge projects in IT/OT security and autonomous SOC operations
  • A collaborative team that encourages experimentation and new ideas

Related Categories

Related Job Pages

More ServiceNow Jobs

ServiceNow Technical Consultant

TTEC Digital

TTEC Digital is a recognized leader in delivering comprehensive enterprise solutions on AWS. As a top AWS partner, we have successfully completed over 500 deployments and have earned multiple Partner of the Year awards. Our expertise spans the entire AWS ecosystem, including AI/ML services, data analytics, cloud infrastructure, CRM solutions, and customer experience technologies, enabling our clients to transform their businesses and achieve outstanding outcomes across all operational areas.

ServiceNow110 days ago
Full TimeRemoteTeam 1,001-5,000H1B Sponsor

ServiceNow Technical Consultant for TTEC Digital's ServiceNow practice area

CloudJavaScriptServiceNowSOAP
Arizona + 17 moreAll locations: Arizona, Colorado, Florida, Illinois, New Jersey, New York, North Carolina, Oklahoma, Massachusetts, Michigan, Minnesota, Missouri, Pennsylvania, Tennessee, Texas, Virginia, Wisconsin, Wyoming
$100K - $125K / year

ServiceNow Developer

CoreSphere, LLC

Helping our clients transform their future through innovation.

ServiceNow111 days ago
Full TimeRemoteTeam 51-200Since 2003H1B No Sponsor

ServiceNow Developer supporting FedRAMP certified solutions for large US Federal agency

ITSMJavaScriptServiceNow
United States

ServiceNow Administrator

thinkbridge

thinkbridge is how growth-stage companies turn into tech disruptors, drive growth, and increase their valuations.

ServiceNow114 days ago
Full TimeRemoteTeam 201-500Since 2014H1B No Sponsor

ServiceNow Administrator managing platform administration and configurations for a tech disruptor

ITSMJavaScriptServiceNowSOAP
United States

ServiceNow Architect

DAWAR CONSULTING INC

Optimizing Your Workforce, Empowering Your Success with Cutting-Edge Solutions

ServiceNow115 days ago
ContractRemoteTeam 51-200Since 2009H1B No Sponsor

ServiceNow Architect leading technical solutions for Dawar Consulting, Inc.

ServiceNowSOAP
California