• Represent the trustworthiness and confidence of serious expertise in practical AI applications in customer conversations (especially as an escalation point above an SE SME) • Spearhead the early-stage implementation and adoption of LD4AI at scale, working closely with existing customers to ensure activation and churn prevention (alongside feedback) • Develop and document Solutions Engineering playbooks and best practices that scale beyond our first customers • Function as a tremendous partner to the LD4AI Chief of Staff, surfacing revenue-related insights with respect to the maturation of the product accordingly • Support LD4AI POVs ran by on-the-ground SEs • Collaborate extensively with product and engineering teams to ensure product concepts are technically feasible and align with LaunchDarkly's strategic goals • Drive continuous improvement by monitoring product performance, user experience, and market response, iterating based on actionable data and insights • Confirm that LD4AI’s roadmap adheres to market demand and deliver exceptional user experiences, especially for the AI developer persona – vocalizing objections with data • Deliver integrations against common, quantified customer requests in the form of code contributions, architecture diagrams, and whitepapers • Function as a key technical asset in (with the Head of AI and the partnership team) technical partnerships with advantageous potential partners (like Anthropic, DataBricks, etc…) • Publicly evangelize LD4AI at mainstream industry conferences, webinars, partner engagements, and strategic meetings • Function as the primary owner of the disbursement of enablement material to the SE team, particularly to the designated by team/region SE LD4AI SMEs (for which you have partial, dotted-line accountability) • Co-own Revenue Enablement of LD4AI along with the Head of AI and the LD4AI tetrad • Work with the AI Researcher, the PMM team, and the Head of AI to build and maintain competitor playbooks