• Ensure teammates and leaders are well-prepared, supported, and equipped for success • Coordinate onboarding, training, and operational excellence initiatives—organizing logistics, aligning stakeholders, and ensuring the right resources are in place at the right time • Track participation, support change initiatives, and maintain clear and consistent communication to create a seamless teammate experience and strengthen operational performance • Partner with GMs and regional leaders to oversee onboarding for clinical and operations teammates, including orientation, shadowing, learning paths, and follow-up • Organize logistics to streamline onboarding across the region, tracking progress and serving as the central accountability point • Partner with SMEs to design, update, and deliver training programs, playbooks, job aids, and courses that reinforce best practices and support continuous improvement • Ensure training programs align with regional performance outcomes such as efficiency, compliance, quality, and engagement