• Responsible for building strategic client relationships and establishing client loyalty. • Constantly looks for ways to build additional value delivery to clients and enhances the overall client experience. • Identifies ways of increasing revenue opportunities for the company while improving the client's profit levels. • Build pipeline by assisting agents in selling to existing dealers and acquiring new dealers. • Train existing and new agents and their staffs on products. • Assist agents on dealer installations and travel as needed. • Communicate and help implement rate changes. • Manage the onboarding process of new agents and new plans (or dealers).