• Lead and conduct comprehensive user research (e.g., interviews, surveys, usability testing, ethnographic studies). • Define and articulate user experience strategies, information architecture, user flows, and interaction models. • Create a wide range of design artifacts, including wireframes, mockups, and high-fidelity prototypes. • Develop functional prototypes to simulate user interactions and workflows. • Contribute to the evolution and governance of our design system. • Plan and execute usability tests, analyze results, and translate insights into actionable design improvements. • Partner seamlessly with product managers, backend engineers, AI engineers, and frontend developers (React and Next.js). • Champion user-centered design principles, accessibility standards, and ethical design practices throughout the organization. • Provide mentorship and guidance to other designers and contribute to design critiques. • Participate in interviewing and onboarding new team members.