• Perform preventative care screenings, complete medication reconciliation, diagnose medical conditions and provide health coaching, referrals and treatment when clinically appropriate. • Outreach members who are more chronically ill based on historical and suspected health information. • Engage members who have a lower probability of seeing their PCP. • Identify areas in the member's medical journey that can be improved by increasing their access to care with a licensed provider. • Cross-train into urgent care and/or virtual primary care service line • Interact with members virtually, including virtual assessment, diagnosis and treatment. • Compliance with all applicable laws and regulations • Other duties as assigned