• Manage daily testing operations, ensuring smooth execution of all planned activities. • Track and maintain inventory of test cases, environments, and data sets. • Monitor and enforce adherence to Service Level Agreements (SLAs) for testing deliverables. • Identify risks to timelines and proactively implement mitigation strategies. • Act as the primary liaison between testing teams, SMEs, and business analysts. • Facilitate cross-functional collaboration to resolve issues and maintain delivery quality. • Maintain governance standards for testing processes and documentation. • Prepare and present operational metrics and status reports to leadership. • Handle escalations promptly and ensure timely resolution of defects and blockers. • Identify process gaps and recommend improvements to enhance efficiency and accuracy.