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Senior Product Operations Manager

Product OperationsProduct OperationsFull TimeRemoteTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

116 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglishSQL

Job Description

• Conduct proactive, deep-dive analyses to uncover customer behavior trends, product usage patterns, friction points, and revenue-impact opportunities. • Deliver strategic insights that inform prioritization, roadmap decisions, and OKRs. • Build frameworks and reporting that show how product outcomes connect to business outcomes (retention, revenue, unit economics, customer satisfaction, etc.). • Translate data into compelling narratives for executive reviews, board decks, and product planning cycles. • Develop easy-to-use dashboards, templates, and toolkits that empower PMs and cross-functional teams to self-serve insights. • Train stakeholders on how to interpret and leverage product data to make better decisions. • Standardize reporting practices across product teams, ensuring consistency and clarity. • Own and evolve the product analytics stack (e.g., Looker, Amplitude, Mixpanel, Snowflake) to ensure metrics are reliable, accessible, and aligned with business goals. • Partner with Engineering and Data teams to define and maintain event tracking, taxonomy standards, and data governance practices across the product. • Ensure data accuracy, completeness, and consistency to support strategic product decisions. • Build and maintain core product metrics, dashboards, and self-service data models.

Job Requirements

  • 5–8+ years in Product Operations, Product Analytics, Business Intelligence, Data Product Management, or related roles.
  • Proven experience building or scaling a product analytics ecosystem.
  • Track record of translating complex data into actionable recommendations for product and business leaders.
  • Experience working in SaaS or platform products is strongly preferred.
  • Strong command of SQL and proficiency with modern BI/analytics tools (Looker preferred).
  • Deep understanding of data modeling, event analytics, KPIs, and instrumentation.
  • Excellent communicator who can simplify complex information and influence without authority.
  • Highly organized, process-oriented, and capable of driving cross-functional alignment.
  • Strategic thinker who can zoom out to see the big picture while also diving into the details.

Benefits

  • Enjoy the flexibility of remote work
  • Competitive base salaries that reflect your value.
  • Generous Paid Time Off, because we know you do your best work when you're well-rested.
  • Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
  • Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
  • Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
  • 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
  • Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
  • Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
  • After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
  • Keep growing with support for continuing education - we’re invested in your development.

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