• Daily interaction with existing and potential clients, via telephone and in person. • Order medical records from providers and communicate with clients and providers during the course of treatment. • Obtain documents necessary to support injury and/or liability positions. • Interact with insurance carriers and healthcare providers to secure records and account balances. • Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers. • Work directly with multiple coworkers involved in the management and support of case files. • Maintain organized case files. • Prepare comprehensive demands and assemble support for submission to carriers. • Interact with attorneys and present case synopsis when required. • Manage case files from intake to closing under the direction of an attorney.