CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours.
Services Management – Ops Solution Advisor
Location
United States
Posted
119 days ago
Salary
$68K - $95K / year
Seniority
Junior
Job Description
Job Requirements
- Bachelor’s Degree and 1 year of relevant or related experience in services operations, project coordination, or customer engagement, OR
- 5 years of relevant or related experience in services operations, project coordination, or customer engagement
- Proven ability to provide forward-thinking leadership and cross-functional collaboration
- Excellent written and verbal communication skills
- Ability to thrive in a dynamic, fast-paced environment
- Skilled in tailoring communication to varied audiences and influencing outcomes
- Ability to turn data into actionable insights for Services leadership
- Experience with Professional Services Automation tools (preferred)
- Experience implementing process improvement projects (preferred)
- Experience with Power BI and Excel dashboard creation (preferred)
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
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