• Design and plan custom software platforms and seamless platform integrations foundational to our Managed Services capabilities. • Define the overall architecture of Managed Services systems and solutions, choosing the appropriate technologies and components, defining how they interact, and ensuring that the architecture is scalable, reliable, and secure. • Evaluate new technologies, tools, and products to determine their suitability for our platforms. • Create prototypes to ensure strategic vision translates into reality and fails fast when they do not. • Establish and enforce coding standards, best practices, and architectural guidelines for development teams. • Ensure that systems and solutions meet security and compliance requirements. • Design platforms and systems with a focus on performance and scalability. • Implement AI-based automation processes and monitoring tools for predictive analytics and system health. • Drive digital transformation initiatives by designing scalable digital solutions and fostering innovation across teams. • Effectively communicate and collaborate with Development teams, Infrastructure teams, and other stakeholders.