• Architect and implement robust voice bot solutions that operate effectively across phone-based IVR systems and web-based voice interfaces. • Integrate bots with LLMs and MLMs to create dynamic, multilingual, context-aware conversations. • Collaborate with UX designers to build conversational flows that feel natural, human-like, and contextually adaptive. • Connect voice bots to internal APIs, CRMs, and knowledge bases to power real-time interactions. • Design systems for managing fallback behaviors, intent resolution, escalation, and sentiment analysis. • Build tooling and infrastructure for testing, monitoring, and improving voice bot performance over time. • Ensure compliance with security, privacy, and regulatory standards, especially in financial and consumer data contexts.