• Define and maintain product roadmaps aligned with business strategy and objectives • Scope and prioritize product backlog based on business value and customer impact • Maintain oversight of budget, resources, scope, and timing to meet established goals • Function as a product evangelist, building awareness and understanding among stakeholders • Coordinate alignment across Tax Partners, Security, Legal, Risk Management, Marketing, and Global IT teams • Elicit and document business needs, assumptions, constraints, and success measures • Perform gap analysis between current and future states to drive scope and prioritization • Analyze business processes to identify patterns and automation opportunities • Create detailed business and system requirements using various documentation methods • Design mockups and wireframes to support UI/UX development • Study user behavior and feedback to advocate for user needs while balancing technical complexity • Build trust and positive relationships with diverse project and product stakeholders • Serve as liaison between business stakeholders, project teams, and user communities • Support successful User Acceptance Testing, pilots, and rollouts • Manage and communicate project risks, particularly regarding scope changes • Maintain detailed knowledge of business functions and functional owners within the portfolio • Understand solution architecture sufficiently to assess enhancement impacts • Support root cause analysis of escalated issues • Maintain awareness of technology updates to ensure cost-effective solutions • Demo and articulate technology value propositions • Guide reporting and dashboard implementation across the platform ecosystem