Transact Campus

Elevate your campus experience through transformative payments and credential-driven transactions and privileges.

Product Writer

Content WriterContent WriterFull TimeRemoteTeam 501-1,000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

117 days ago

Salary

Not specified

Bachelor Degree3 yrs expEnglish

Job Description

• Create and maintain comprehensive documentation for the company’s suite of products • Document highly technical software products used by customers across several industries, including K-12 and higher education, healthcare, and senior living • Transform complex technical information into clear, user-focused documentation • Work closely with product teams to implement and improve UI copy to meet accessibility and user-centric design standards • Actively modernize documentation processes, including incorporating AI-assisted workflows and automation tools to improve efficiency and quality • Collaborate closely with product development teams, solutions engineers, and other Product Writers to ensure documentation accuracy and completeness

Job Requirements

  • 3+ years of experience writing technical documentation for software products or enterprise systems
  • Strong technical aptitude with the ability to quickly understand complex technical concepts and translate them into clear, user-focused content
  • Demonstrated ability to work independently while managing multiple documentation projects simultaneously
  • Excellent written communication skills with meticulous attention to detail and consistency
  • Experience interviewing subject matter experts and synthesizing technical information from multiple sources
  • Experience designing and developing online help systems
  • Ability to create various documentation types including user guides, API documentation, administrator guides, and troubleshooting content
  • Comfortable working in a fast-paced environment with evolving product requirements
  • Bachelor's degree in Technical Communication, English, Computer Science, or related field, or equivalent practical experience.

Benefits

  • Employer paid Life Insurance / AD&D / Short-Term Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D
  • Access to FSA Plans & Commuter Benefit Plans
  • 401(k) Savings Plan where the Company Match of $0.50 for each $1 you contribute on the first 8% of pay. Both your contribution and the company contribution are immediately 100% vested.
  • Access to the Roper Employee Stock Purchase Plan
  • Paid Parental Leave Program.

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