• Translate complex technical requirements from Product Engineering, Platform and Infrastructure Engineering, ML Engineering, and other critical stakeholders into program plans with clearly defined milestones, owners, and deadlines • Drive programs and manage project schedules by determining dependencies across project teams, proactively addressing risks, and reporting progress to stakeholders to ensure on-time delivery of program deliverables • Participate in technical strategy development and resource planning with engineering and product partners • Build strong relationships with key stakeholders to drive alignment and progress toward shared goals • Design, establish, and iterate on best practices and repeatable processes for operational excellence, including incident management and leading post-mortem's