• Deliver ≥ 15 % YoY revenue growth across assigned portfolio • Build multi‑year account roadmaps aligning client business objectives with GP Strategies’ full suite—managed learning, advisory, leadership, technical, and AI‑powered solutions. • Originate and lead strategic pursuits (RFPs, sole‑source renewals, expansions) in partnership with sales, solutioning, and pricing teams. • Maintain > 95 % gross dollar retention and > 105 % net dollar retention. • Cultivate executive‑level relationships, positioning yourself as a trusted adviser on workforce transformation. • Drive executive business reviews linking learning impact to enterprise‑level outcomes, reinforcing value and securing renewals ahead of term. • Champion generative‑AI, adaptive learning, and data‑driven analytics to improve learner engagement, speed to competence, and ROI. • Collaborate with product, tech, and delivery teams to co‑design pilots and scale successful innovations across the account. • Ensure SLA and KPI attainment; proactively mitigate delivery risks and manage escalations to resolution. • Lead commercial negotiations—pricing, T&Cs, contract extensions—while protecting margin and ensuring compliance. • Use CRM, CPQ, and sales‑enablement tools (e.g., Dynamics 365, Gong, LinkedIn Navigator) to forecast accurately and drive pipeline discipline.