Global Accounts Manager – Fraud Prevention
Location
California + 2 moreAll locations: California, New York, Tennessee
Posted
117 days ago
Salary
$61.9K - $118.3K / year
Bachelor Degree2 yrs expEnglishPythonSQL
Job Description
• Act as the day-to-day representative for fraud prevention at UMG in all operational and strategic engagements with DSPs
• Partner with internal stakeholders to ensure our goals are reflected across all of our new and preexisting licensing agreements
• Lead internal anomaly detection reviews, coordinating data from multiple systems to validate and escalate streaming irregularities
• Serve as the central liaison for UMG repertoire owners and regional Business Affairs leads — chairing monthly meetings to share insights, align investigations, and surface market-level priorities
• Produce monthly reports and scorecards, summarizing partner performance, market trends, and identified anomalies
• Handle rights holder escalations within UMG, ensuring cases of suspected manipulation or fraud are communicated, tracked, and resolved effectively
• Develop and maintain internal alignment across teams to ensure consistency in process and data handling
• Create and deliver internal and external presentations highlighting fraud prevention impact, market insights, and partner collaboration
• Assemble detailed evidence briefs and summaries of bad actors for senior stakeholders and strategy leads
• Support ongoing development of fraud-prevention reporting — ensuring internal metrics evolve with partner behavior and ecosystem trends
Job Requirements
- 2–5 years of experience in account management, partner operations, commercial strategy, or digital rights management within the music, media, or tech industries
- Skilled communicator and excellent storyteller, with experience leading meetings and presenting insights to internal executives and external partners
- Strong organizational and project management skills — able to track complex deliverables, manage multiple stakeholder groups, and meet deadlines across global time zones
- Analytical mindset with comfort interpreting data and drawing conclusions — SQL, Python, or Looker experience is a plus but not required
- Proven ability to synthesize complex information into clear, actionable presentations and documentation
- Familiarity with the digital music ecosystem, streaming economics, and partner operations
- Detail-oriented and reliable — capable of maintaining accurate records, reports, and evidence logs across multiple investigations
- Collaborative, diplomatic, and proactive — you thrive in cross-functional environments and enjoy turning insights into impact
Benefits
- Comprehensive medical, dental, vision, and FSA options
- 100% coverage for out-patient mental health services
- Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
- A lifetime fertility support allowance of $30,000 to plan participants
- Student Loan Repayment Assistance and Tuition Reimbursement
- 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
- Flexible Paid Time Off (PTO) for exempt employees
- 3-weeks PTO for non-exempt employees
- 2-weeks paid Winter Break
- 10 Company Holidays (including Juneteenth and Wellbeing Day)
- Summer Fridays (between Memorial Day and Labor Day)
- Generous paid parental leave for every type of parent