Protective Life
We are on a mission to help more people achieve the sense of protection and security they deserve.
Customer Experience Specialist – Spanish Bilingual
Customer SupportCustomer SupportFull TimeRemoteTeam 1,001-5,000Since 1908H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
122 days ago
Salary
$40K - $45K / year
High School3 yrs expSpanishEnglish
Job Description
• Accurately processing incoming business and cancellations
• Ensuring a smooth and efficient experience for customers
• Delivering exceptional service to both internal and external customers
• Supporting Spanish-speaking stakeholders by facilitating clear communication
Job Requirements
- Fluent in Spanish and English
- At least 3 years of experience in a similar customer service or operations role preferred
- Strong analytical thinking and decision-making abilities
- Excellent organizational skills
- Technical proficiency in Microsoft Word, Excel, Outlook, SharePoint, and MS Teams
Benefits
- Comprehensive health, dental and vision insurance
- Emotional wellbeing through mental health benefits
- Employee assistance program
- Paid time off
- Paid parental leave
- Short-term disability
- Cultural observance day
- Contributions to healthcare accounts
- Pension plan
- 401(k) plan with Company matching
- ProHealth Rewards platform for wellbeing
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