CVS Health

Bringing our heart to every moment of your health.

Senior Manager, Workforce Management, Industrial Engineering

Software EngineerSoftware EngineerFull TimeRemoteTeam 10,001+Since 1963H1B No SponsorCompany SiteLinkedIn

Location

Rhode Island

Posted

31 days ago

Salary

$82.9K - $182.5K / year

Bachelor Degree8 yrs expEnglishPMP

Job Description

• Lead and manage key initiatives with a WFM lens within our retail pharmacy operations portfolio. • Manage a small but impactful team, leading by example and providing direction and support to a direct report. • Work closely with cross-functional teams—including Engineering, Budgeting, Scheduling, Innovation, DDAT, Growth, Regulatory, Legal, Quality and Safety—to ensure internal stakeholders are engaged and aligned with project goals. • Create and analyze "what-if" scenarios, influencing decisions without direct authority, and translating feedback into strategic business decisions. • Identify, scope, and set strategic priorities for key initiative implementation with a WFM lens in early-stage planning to ensure innovations are being realized and accounted for appropriately. • Establish and maintain a strategic roadmap for labor innovation initiatives, aligning priorities with enterprise goals and consistently emerging business needs. • Plan, coordinate, and execute labor focused pilots in stores including collecting feedback and providing recommendations for senior leaders with emphasis on change management to ensure field buy-in. • Engage with key business partners to understand changes in the business and potential impacts on labor. • Provide expert knowledge on workload implications in support of new initiatives led by business partners and senior leaders. • Collaborate with Workforce Management team on labor budgeting, demand shape, scheduling, and field engagement on workload changes. • Utilize a deep understanding of retail pharmacy operations to ensure process changes are updated in the form of engineered labor standards that are incorporated into labor budgeting processes. • Influence leaders and peers without direct authority through consistent collaboration, feedback, and data driven results. • Translate feedback and data into actionable business decisions through dynamic "what-if" scenario planning. • Lead and mentor a direct report, providing guidance, support, and professional development to ensure the successful execution of tasks and project goals. • Foster a collaborative and productive work environment to maximize team efficiency and effectiveness.

Job Requirements

  • 8+ years of total business experience
  • 8+ years of experience leading cross-functional teams and initiatives with a high degree of complexity
  • 8+ years influencing with and without authority.
  • 8+ years leveraging data to support strategic plans and return on investment.
  • 8+ years’ experience working with a team to prioritize work based on skills, needs, timelines, etc.
  • 8+ years’ experience building high-performing teams.
  • 8+ years’ experience engaging and inspiring a team to reach optimal business outcomes together.
  • Familiarity with workforce management processes and extensive knowledge of retail business operations.
  • Proven ability to deliver high quality professional communications, presentations, responses, and analyses on a wide range of requests by working quickly, independently and with minimal direction.
  • Travel up to 25% of the time, based on business needs.
  • 10+ years of total business experience (preferred)
  • 10+ years of experience leading cross-functional teams and initiatives with a high degree of complexity (preferred)
  • 10+ years developing strategies to mobilize the business to achieve goals and outcomes using innovative solutions (preferred)
  • 10+ years influencing with and without authority (preferred)
  • 10+ years leveraging data to support strategic plans and return on investment (preferred)
  • 10+ years’ experience working with a team to prioritize work based on skills, needs, timelines, etc. (preferred)
  • 10+ years’ experience building high-performing teams (preferred)
  • MOST Certified PMP certification (preferred)

Benefits

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Related Job Pages

More Software Engineer Jobs

Epic Senior Software Engineer

CommonSpirit Health

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Software Engineer31 days ago
Full TimeRemoteTeam 10,001

The Epic Senior Software Engineer strives to improve the user experience by implementing and/or enhancing applications of high complexity/enterprise wide cross functional programs or projects. They perform application build and configuration management functions or work directly ...

.NETJavaC#PythonAngularSpringSSRSSSISSSASPowerBITableauEpic Willow AmbulatoryInfinity SDKBlackbaud CRMDevOps
United States
Part TimeRemoteTeam 11-50H1B No Sponsor

Salesforce AgentForce Developer specializing in Generative and Agentic AI architectures

AWSAzureCloudJavaScriptPythonSOAP
California
$50 / hour

Senior Mainframe Systems Programmer – DB2 Physical

Ensono

Ensono delivers complete Hybrid IT solutions, from mainframe to cloud, tailored to each client’s journey.

Software Engineer31 days ago
Full TimeRemoteTeam 1,001-5,000H1B Sponsor

Senior DB2 Systems Programmer supporting Ensono mainframe clients

SQL
United States
$85K - $148K / year
Software Engineer31 days ago
InternshipRemoteTeam 51-200Since 2017H1B No Sponsor

Intern supporting Regulatory Affairs at AST SpaceMobile for summer program

United States