Senior MS Engineer
Location
Iowa
Posted
22 days ago
Salary
Not specified
EnglishFirewallsUnity
Job Description
• The Level 2 Engineer provides intermediate technical support in a professional manner.
• Responsible for provisioning, deployment, and ongoing operations and maintenance of all managed network services.
• Work the networking ticket queue and directly support customer escalations.
• Provide client consultation: perform analyses of customer security needs and recommend, design, and implement secure server and network environments.
• Provide technology support: install, maintain, upgrade, and troubleshoot servers, networks, firewalls, VPNs, and other security products.
Job Requirements
- Advanced understanding in network design.
- Strong communication skills.
- Ability to convey technical requirements and concepts to technical and non-technical clients.
- Excellent written and oral communications, problem solving and process management skills.
- Ability to work well within a team environment in a matrixed organization.
- Must have good knowledge in Cisco routers and Switches.
- Good to have knowledge in Aruba Switches.
- Must have Knowledge in Firewalls - Palo Alto/Cisco ASA/Cisco firepower/Juniper SRX/Fortinet.
- Must have good knowledge in Call Manager, Cisco Unity Connection and Cisco IM&P.
- Basic understanding in SIP, H323 Gateways and Expressway connectors.
- Good to have knowledge in Cisco Contact Center Xpress, Cisco Expressways, and MGCP Gateways.
- Certifications: CCNA - Must for Network and Security L2, CCNP Collaboration - Good to have for UC L2, CCNP Enterprise - Good to have, ACSA - Good to have, ACSP - Good to have.
Benefits
- GDT offers a people-first culture focused on inclusivity, growth, and innovation.
- Employees have access to career development opportunities.
- Access to cutting-edge technology.
- A collaborative environment.
- Employees are empowered to make a meaningful impact and are recognized for their contributions.
