• Own the full inbound SMB sales cycle: qualification, discovery, demo, negotiation, and close • Manage and grow a renewal book of business while identifying expansion opportunities • Monitor usage, engagement, and risk signals to proactively improve retention • Become a product expert capable of leading high-value conversations with product and technical leaders • Develop and refine scalable sales playbooks, workflows, and automation strategies • Maintain strong pipeline hygiene, forecasting accuracy, and deal discipline • Collaborate closely with Sales, Customer Success, Product, Content, and Platform teams