• Provide administrative support to insurance agents and customers • Process claims generated by the computer system on a daily basis • Complete claims that lack required information by researching appropriate sources of information • Enter all remittances into the computer system and apply them to the appropriate patient and carrier • Notify the Insurance Supervisor of overpayments and payments in error for follow-up • Follow-up on rejected claims and re-submit or bill the patient if applicable • Enter all OB encounters on daily basis • Maintain up-to-date files