• Develop and maintain strong, long-term relationships with OEM accounts • Identify and pursue growth opportunities within existing and new accounts • Collaborate cross-functionally with Customer Service, Marketing, Product Development, and Operations • Function as a trusted advisor • Prepare and deliver regular business reviews, sales forecasts, and strategic account plans • Provide guidance, training, and performance support to manufacturer representative organizations • Negotiate pricing, terms, and contracts • Manage leads, track opportunities, and maintain an accurate sales pipeline • Monitor market trends, competitor activity, and customer feedback • Ensure timely resolution of customer issues • Represent ERMCO at trade shows, customer visits, and industry events