A woman owned and operated intermodal marketing company specializing in intermodal, LTL, FTL, and specialty services.

Sales Account Executive – Intermodal

Account ExecutiveSalesFull TimeRemoteTeam 11-50Since 2003H1B No SponsorCompany Site LinkedIn

Location

Pennsylvania

Posted

127 days ago

Salary

Not specified

English

Job Description

• Generate business revenue while supporting the company’s financial and strategic objectives. • Generate and maintain a sales pipeline. • Complete all required activities along with timely documentation where applicable. • Negotiate deals, build and cultivate customer relationships. • Provide excellent service and customer satisfaction. • Take charge of any customer issues and follow through to the point of resolution. • Responsible for creating internal standard operating procedures for their customers and serve as a customer advocate. • Work with the appropriate internal departments to communicate any issues and shipment exceptions to the customer. • Obtain significant knowledge of the company’s services and modes of transportation.

Job Requirements

Sales and customer service experience
Experience in a freight brokerage environment and within the third-party logistics (3PL) industry may be beneficial.
Must be able to work in a fast-paced environment to consist of high phone call and email volume
Ability to quickly learn and utilize various operating systems and other technologies such as Knichel Logistics’ operating system and CRM (customer relationship management)
Extreme multitasking ability and priority management
Attention to detail and confident decision-making skills
Strong communication and customer service skills
Exudes a tenacious, competitive and committed attitude
Enthusiasm and high energy
Ability to work with-in and succeed in a team environment
Strong ability to persuade, motivate and influence others
Conflict resolution skills.
Must be proficient in the use and application of information technology to enhance productivity and facilitate operations management. This includes computer-based productivity software (i.e. MS Word and Excel).