• Define, oversee, and govern multiple concurrent client projects of high complexity and strategic importance • Establish and implement best practices, frameworks, and governance models for program/project delivery • Develop and manage integrated project roadmaps across workstreams • Manage project timelines and resources effectively to ensure project delivery within defined parameters • Drive adoption of standardized processes, tools, and templates across engagements • Proactively manage project risks and issues, identifying opportunities for efficiency, and developing and implementing appropriate mitigation, escalation, and automation plans • Monitor and control budgets, timelines, and scope, ensuring alignment to client strategy and contractual agreements • Ensure organizational resources are aligned to business and client priorities • Contribute to the evolution of insurance technology service offerings such as: Core system implementation and optimization (e.g., Guidewire, Duck Creek, Vertafore, Applied), Data migration, conversion factories, and M&A integration support, Intelligent automation (RPA, workflow, AI-assisted underwriting and servicing), and Analytics and reporting modernization • Support pre-sales efforts including solution design, estimates, proposals, and executive presentations • Partner with executive leadership to support and drive strategic and growth initiatives • Serve as a strategic advisor to clients, aligning project delivery with business goals, demonstrating an understanding of client’s unique business goals and activity • Manage escalations with diplomacy and a solution-oriented approach; Collaborate with clients to reprioritize or realign work as business needs evolve • Provide transparent, executive-level reporting and communication on project status • Establish delivery standards, accelerators, and governance frameworks • Drive skills development in insurance platforms, data conversion, integrations, and automation tools